Customer Appreciation Comments

Tuesday, August 30, 2011

Customer Appreciation Comments

My Virtual Assistant has bugged me for customer comments sent to me. I knew I had them but dragged on going through the files to find them. I was glad to get off the hook when a new customer sent me via email a short recommendation. Her observations are correct, in my estimate.

"Aarre was very friendly and thorough. We had just finished construction and he made sure the windows were sparkling."

Kathy L

Mississauga

Yes, I do excel in post-construction clean-up. My attention to thoroughness and detail is brought with me from my first career as a tool and die man.

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Appreciative Customers Write Back

May 1, 2012

Most of my customers write sweet and short happy notes, however this customer went the extra mile and really took time to notice my detailed dedication. Enough said....

Hi Aarre,

Thanks again for the window and eaves cleaning you provided for us on May 17th, 2012. Feel free to post this on your website for prospective customers:

I found out about Aarre on a recommendation from the internet and I would absolutely recommend him to anyone else who needs their windows or eavestroughs cleaned for the following reasons:

-Promptness - After a few experiencing instances of poor customer service from other window and eaves cleaning companies it was refreshing to talk directly with the person who would be doing the work. On the same day I placed the call, he came over to our house, did a full inspection and gave us a very competitive quote. He did the work the next day.

-Quality of work - Aarre was very thorough and meticulous with his work. We've never had our windows cleaned ever since we moved in but he went over each window twice and they were like new afterwards.The windows were spotless, didn't have any lines and were cleaner than I've ever seen them.

-Honesty - Aarre was always honest and upfront with me. He initially recommended that our eaves be cleaned more frequently but after cleaning them he mentioned that once every other year would be sufficient. He also explained his processes so I learned a little about what to look for when cleaning windows and eaves. Other companies probably would have charged extra for cleaning all the interior screens but he recommended doing it myself because it's so easy.

-Price - Having received a few quotes for window and eaves cleaning services from other companies, I can absolutely say that Aarre's price was the best. He also threw in screen cleaning for the basement windows and snaking the downspouts, all of which would have been extra at other companies.

On top of all this, Aarre was always friendly and very pleasant to deal with. My wife and I are very happy with the service he provided and we will recommend him to others. Thanks Aarre!

-Wilson L.

May 28/'13
Thx , I called a few guys when I noticed the problem in my roof gutter. That was round mid-night and it was raining; the only guy who answered the call was aarre. He showed up on time next morining , solved the problem patiently with reasonable charge. I wouldn't hesitate to recommend him to friends. Sam/Mississauga

May 27/'13

Aare Peltomaa turns up when he says he will, is friendly and courteous, does a good job on eaves and windows and cleans up after the work. He also points out any repairs that need doing that he notices while on the roof. I recommend his work to others..........Lillian, Mississauga

May 24/'13

I just wanted to say what a great job Windowshine did on my windows. I called them in the morning and they showed up the same day in the afternoon and had them cleaned in an hour. They did a very thorough detailed job and I highly recommend them. I will definitely use them for future window cleaning. Keep up the good work!

Cheers,

Shaun

April 23/'12
Aarre Paltomaa is a man of high character and even higher integrity. It is an honor and pleasure to work with Aarre, and I highly recommend him.

David H. Paul/Skype ID: david-h-paul

Sept. 20/'11

"Scraped spots others didn't take time to do. Conscientious - Excellent job. Best job yet. Checked details. Would have him again." - Georgina B.

Nov. 10/'09
Aarre, Thank you very much for cleaning our eavestroughs again. We should be good until the spring !

Lonneke M.

2005

"Wonderful, wonderful, wonderful job! I am more than glad to refer you to everyone I know."

Ann B.

Windowshine Cleaning Service
(& Eavestroughs)
647-202-7267 - Aarre Peltomaa

Tuesday, August 30, 2011